Melissa Urban 2336 Posted December 4, 2015 Share Posted December 4, 2015 Last night, we moved the forum to a new, more robust server. I know some of your profile photos aren't coming up. We're going to tackle correcting that this weekend, but in the meantime if you want to re-upload them, they should definitely stick. Sorry for the trouble, Melissa mwaller, Renata Sue King-Dewar and arethamorce 3 Quote Link to post Share on other sites
Alisonlcarver 320 Posted December 5, 2015 Share Posted December 5, 2015 Is this the reason why pictures can also not be posted in post replies, too? I started having an issue with this yesterday out of the blue. Renata Sue King-Dewar and mwaller 2 Quote Link to post Share on other sites
Melissa Urban 2336 Posted December 8, 2015 Author Share Posted December 8, 2015 Maybe. We're still working though some bugs. Moving a database the size of the Whole30 website and foum is a MASSIVE undertaking. I appreciate eveyone's patience. Best, Melissa PlumeriaBeth and Renata Sue King-Dewar 2 Quote Link to post Share on other sites
ArtFossil 841 Posted December 8, 2015 Share Posted December 8, 2015 Last night, we moved the forum to a new, more robust server. I know some of your profile photos aren't coming up. We're going to tackle correcting that this weekend, but in the meantime if you want to re-upload them, they should definitely stick. Still no luck with uploading a photo. I get an error message, "Failed to set new photo." kirkor and Renata Sue King-Dewar 2 Quote Link to post Share on other sites
Melissa Urban 2336 Posted December 21, 2015 Author Share Posted December 21, 2015 UPDATE: If your profile photo still isn't loading properly, please just re-upload it. I just did this, and it worked perfectly. Apologies for the inconvenience. jGav and Renata Sue King-Dewar 2 Quote Link to post Share on other sites
StevenJ 7 Posted February 16, 2016 Share Posted February 16, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... Renata Sue King-Dewar and LadyDi42 2 Quote Link to post Share on other sites
Administrators ladyshanny 7988 Posted February 16, 2016 Administrators Share Posted February 16, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... Hi Steven, The forum has a warning system/points capability but we don't use it. You can just ignore this, everyone sees it on their own profile but everyone is "0". Renata Sue King-Dewar 1 Quote Link to post Share on other sites
StevenJ 7 Posted February 16, 2016 Share Posted February 16, 2016 Thanks for the clarification! Renata Sue King-Dewar 1 Quote Link to post Share on other sites
KathyV 55 Posted March 2, 2016 Share Posted March 2, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... Hi StevenJ. I have the warning under my profile and wondered the same thing. Glad to know it's nothing personal in that i posted/did something wrong and I would be kicked-off if I did it again. The funny thing about it was, nobody told me what I did? So I just ignored it. Renata Sue King-Dewar 1 Quote Link to post Share on other sites
praxisproject 1930 Posted March 2, 2016 Share Posted March 2, 2016 Everyone has the same, we're all 0 Kyofirstday and Renata Sue King-Dewar 2 Quote Link to post Share on other sites
Bck2B6 2 Posted September 21, 2016 Share Posted September 21, 2016 Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. MeadowLily 1 Quote Link to post Share on other sites
Moderators ShannonM816 5566 Posted September 21, 2016 Moderators Share Posted September 21, 2016 1 hour ago, Bck2B6 said: Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. I think it's a new and different version of this issue, but it has been reported to the people in charge of such things, so hopefully it'll be fixed soon. You're not the only one experiencing it. Quote Link to post Share on other sites
MeadowLily 22642 Posted September 21, 2016 Share Posted September 21, 2016 1 hour ago, Bck2B6 said: Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. I'm receiving the same error message for well over a week now. I've tried everything, too. Quote Link to post Share on other sites
Nadia B 2149 Posted September 30, 2016 Share Posted September 30, 2016 Sooooo pictures are still not uploading or linking to facebook. Tried 3 different browsers. Mac and PC. MeadowLily 1 Quote Link to post Share on other sites
TenaciousTeresa 0 Posted October 1, 2016 Share Posted October 1, 2016 Same issue here, won't sync with Facebook or upload a file. Quote Link to post Share on other sites
Moderators ShannonM816 5566 Posted October 2, 2016 Moderators Share Posted October 2, 2016 We know, and it's been reported to the people who can fix such things. No word that I know of as far as when to expect a fix. If I hear that it has been fixed, I'll try to remember to come back here and post so you all know. Quote Link to post Share on other sites
MeadowLily 22642 Posted October 4, 2016 Share Posted October 4, 2016 There was a problem processing the uploaded file. Please contact us for assistance. There was a problem processing the uploaded file. Please contact us for assistance. It's been double posting and not loading pics since Sept 12th. I contacted back then, too. It's double posting messages/posts with more frequency in the last two days. Quote Link to post Share on other sites
MeadowLily 22642 Posted October 4, 2016 Share Posted October 4, 2016 I didn't post that ^^ twice, it just does. Quote Link to post Share on other sites
Moderators ShannonM816 5566 Posted October 4, 2016 Moderators Share Posted October 4, 2016 3 hours ago, MeadowLily said: I didn't post that ^^ twice, it just does. orry, there is a problem Something went wrong. Please try again. Error code: EX1062 We know. Lots of people's posts are doubling, tripling, quadrupling... The people in charge of these things have been informed. Haven't heard when we can expect a fix yet, hopefully it'll be soon. Quote Link to post Share on other sites
MeadowLily 22642 Posted October 4, 2016 Share Posted October 4, 2016 2 hours ago, ShannonM816 said: We know. Lots of people's posts are doubling, tripling, quadrupling... The people in charge of these things have been informed. Haven't heard when we can expect a fix yet, hopefully it'll be soon. While we're at, I've noticed since Sept 12 that the notices or alerts for following other's logs or threads are not showing up either. Only the likes are. So it's avatars or profile pics, double and fourple posting and notices for topics you follow. Alrighty then, thanks for the update. Quote Link to post Share on other sites
jmcbn 9767 Posted October 5, 2016 Share Posted October 5, 2016 The profile pic & photo upload issue should now be resolved. The double, triple, quadruple posting etc are still being looked at... Thank you for your patience everyone! Nadia B and MeadowLily 2 Quote Link to post Share on other sites
LincolnDan 13 Posted October 18, 2016 Share Posted October 18, 2016 I too have been having problems trying to upload a picture to my profile. it keeps telling me that it is too large. I have tried several different pictures but still get the same error message. MeadowLily 1 Quote Link to post Share on other sites
Niya 4 Posted December 24, 2019 Share Posted December 24, 2019 How do you upload a profile photo. never mind:::: just figured it out. Quote Link to post Share on other sites
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