Melissa Hartwig 2247 Report post Posted December 4, 2015 Last night, we moved the forum to a new, more robust server. I know some of your profile photos aren't coming up. We're going to tackle correcting that this weekend, but in the meantime if you want to re-upload them, they should definitely stick. Sorry for the trouble, Melissa 2 mwaller and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
Alisonlcarver 320 Report post Posted December 5, 2015 Is this the reason why pictures can also not be posted in post replies, too? I started having an issue with this yesterday out of the blue. 2 mwaller and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
Melissa Hartwig 2247 Report post Posted December 8, 2015 Maybe. We're still working though some bugs. Moving a database the size of the Whole30 website and foum is a MASSIVE undertaking. I appreciate eveyone's patience. Best, Melissa 2 Renata Sue King-Dewar and PlumeriaBeth reacted to this Share this post Link to post Share on other sites
ArtFossil 793 Report post Posted December 8, 2015 Last night, we moved the forum to a new, more robust server. I know some of your profile photos aren't coming up. We're going to tackle correcting that this weekend, but in the meantime if you want to re-upload them, they should definitely stick. Still no luck with uploading a photo. I get an error message, "Failed to set new photo." 2 kirkor and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
Melissa Hartwig 2247 Report post Posted December 21, 2015 UPDATE: If your profile photo still isn't loading properly, please just re-upload it. I just did this, and it worked perfectly. Apologies for the inconvenience. 2 jGav and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
StevenJ 7 Report post Posted February 16, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... 2 LadyDi42 and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
ladyshanny 7448 Report post Posted February 16, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... Hi Steven, The forum has a warning system/points capability but we don't use it. You can just ignore this, everyone sees it on their own profile but everyone is "0". 1 Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
StevenJ 7 Report post Posted February 16, 2016 Thanks for the clarification! 1 Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
KathyV 55 Report post Posted March 2, 2016 Hi, I just started my Whole30 and joined the forum. My photo loaded ok, but on my first post I noticed that below my photo it says 1 post, 0 warning points. I didn't notice this "0 warning points" on anyone else's posts....sounds ominous ;-) What does this mean and should it be corrected? Thanks.... excited about the Whole30 program.... Hi StevenJ. I have the warning under my profile and wondered the same thing. Glad to know it's nothing personal in that i posted/did something wrong and I would be kicked-off if I did it again. The funny thing about it was, nobody told me what I did? So I just ignored it. 1 Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
praxisproject 1899 Report post Posted March 2, 2016 Everyone has the same, we're all 0 2 Kyofirstday and Renata Sue King-Dewar reacted to this Share this post Link to post Share on other sites
Bck2B6 2 Report post Posted September 21, 2016 Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. 1 MeadowLily reacted to this Share this post Link to post Share on other sites
ShannonM816 4778 Report post Posted September 21, 2016 1 hour ago, Bck2B6 said: Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. I think it's a new and different version of this issue, but it has been reported to the people in charge of such things, so hopefully it'll be fixed soon. You're not the only one experiencing it. Share this post Link to post Share on other sites
MeadowLily 22604 Report post Posted September 21, 2016 1 hour ago, Bck2B6 said: Is this still an issue? I have selected the facebook option but my profile pic hasn't loaded and when I try and upload a photo I get an error message. I have resized photos and attempted in two browsers and still get the same error. I'm receiving the same error message for well over a week now. I've tried everything, too. Share this post Link to post Share on other sites
Nadia B 2144 Report post Posted September 30, 2016 Sooooo pictures are still not uploading or linking to facebook. Tried 3 different browsers. Mac and PC. 1 MeadowLily reacted to this Share this post Link to post Share on other sites
TenaciousTeresa 0 Report post Posted October 1, 2016 Same issue here, won't sync with Facebook or upload a file. Share this post Link to post Share on other sites
ShannonM816 4778 Report post Posted October 2, 2016 We know, and it's been reported to the people who can fix such things. No word that I know of as far as when to expect a fix. If I hear that it has been fixed, I'll try to remember to come back here and post so you all know. Share this post Link to post Share on other sites
MeadowLily 22604 Report post Posted October 4, 2016 There was a problem processing the uploaded file. Please contact us for assistance. There was a problem processing the uploaded file. Please contact us for assistance. It's been double posting and not loading pics since Sept 12th. I contacted back then, too. It's double posting messages/posts with more frequency in the last two days. Share this post Link to post Share on other sites
MeadowLily 22604 Report post Posted October 4, 2016 I didn't post that ^^ twice, it just does. Share this post Link to post Share on other sites
ShannonM816 4778 Report post Posted October 4, 2016 3 hours ago, MeadowLily said: I didn't post that ^^ twice, it just does. orry, there is a problem Something went wrong. Please try again. Error code: EX1062 We know. Lots of people's posts are doubling, tripling, quadrupling... The people in charge of these things have been informed. Haven't heard when we can expect a fix yet, hopefully it'll be soon. Share this post Link to post Share on other sites
MeadowLily 22604 Report post Posted October 4, 2016 2 hours ago, ShannonM816 said: We know. Lots of people's posts are doubling, tripling, quadrupling... The people in charge of these things have been informed. Haven't heard when we can expect a fix yet, hopefully it'll be soon. While we're at, I've noticed since Sept 12 that the notices or alerts for following other's logs or threads are not showing up either. Only the likes are. So it's avatars or profile pics, double and fourple posting and notices for topics you follow. Alrighty then, thanks for the update. Share this post Link to post Share on other sites
jmcbn 9705 Report post Posted October 5, 2016 The profile pic & photo upload issue should now be resolved. The double, triple, quadruple posting etc are still being looked at... Thank you for your patience everyone! 2 Nadia B and MeadowLily reacted to this Share this post Link to post Share on other sites
LincolnDan 13 Report post Posted October 18, 2016 I too have been having problems trying to upload a picture to my profile. it keeps telling me that it is too large. I have tried several different pictures but still get the same error message. 1 MeadowLily reacted to this Share this post Link to post Share on other sites
